MT CARDRONA STATION
Residents Services
WELCOME TO THE COMMUNITY
Your investment, made easy
Owning at Mt Cardrona Station is about ease and enjoyment, not administration. We simplify your home ownership so you can spend your time enjoying refined resort living at the Station.
This page will answer many of your questions about owning at Mt Cardrona Station – from the Owners Association, Designing and Building at Mt Cardrona Station, Property Services, and Resort Facilities.
Guest Services
Please note the following:
- From 1 July, The Homestead will operate on extended winter hours.
- Monday, Wednesday, Thursday & Friday 9.00 AM – 8.00 PM
- Tuesday 11.30 AM – 8.00 PM
- Saturday & Sunday 10.00 AM – 8.00 PM
AFTER HOURS / EMERGENCY
To view, download the following document:
CONTENTS
Resort Facilities & Services
Mt Cardrona Station is a resort like no other – adventure on your doorstep when you’re here, everything taken care of when you’re not.
Use of The Homestead
Our Homestead is your home. Our Homestead Hours.
Relax and recharge after soaking up mountain adventures. Our guest services team look forward to welcoming you and are here to help you to make the most of your stay.
Please note the following:
- From 1 July, The Homestead will operate on extended winter hours.
- Monday, Wednesday, Thursday & Friday 9.00 AM – 8.00 PM
- Tuesday 11.30 AM – 8.00 PM
- Saturday & Sunday 10.00 AM – 8.00 PM
Please note our operating hours are subject to evolve and adapt accordingly to demand and seasonal change.
Scroll down for more details.
This winter you’ll be looked after by our wonderful Guest Services team – Zoe, Jasmin, Katrina and Orla. Be sure to pop in and say hello during your stay.
Spa, sauna and ice bath
Our commitment to health and safety means these can only be used during staff hours. We ask that to support with staffing and availability you book with Guest Services 24 hours prior via [email protected]
Gym
Before using the gym, please complete a waiver at reception. The gym is accessible outside staffed hours from 6:00 AM to 10:00 PM. Outside these hours, The Homestead is locked.
Boardroom
To book the Boardroom please contact [email protected]
Workspaces
Remote workspaces are allocated on a first come, first served basis or contact.
Visitor Accommodation Guests
Guests at Mt Cardrona Station are welcome to use the gym at any time following completion of a gym waiver, and the spa, sauna and ice bath during staffed hours. Please contact [email protected] for a link to the waiver.
General Queries
For any queries or support from Guest Services, please contact [email protected]
The Station Club
Refined Resort Living
As members of The Station Club, owners have access to exclusive benefits and preferential use of Mt Cardrona Station’s facilities.Exclusive access to Mt Cardrona Stations extensive network of tracks and trails, set within 400 hectares of pristine high country station land.
- Exclusive membership benefits at Mt Cardrona Station include complimentary access to managed station facilities including the gym, spa, sauna and ice-bath, preferential use of workspaces and the boardroom.
- You’ll also have exclusive access to the members-only Club Room – a place for owners to connect, build community and create opportunities for even more adventures.
- Station Club members will receive special rates on future villages services and discounted prices on food and beverages where available.
Visitor Accommodation Management
Maximise your investment without the headaches
Our full-service visitor accommodation management service ensures the investment potential of your home is maximised without you lifting a finger.
Our partnership with New Zealand Sotheby’s International Realty Luxury Rental Homes delivers expertise in all facets of the visitor accomodation management process. We will market your property to local and international visitors, maximise returns using dynamic pricing, manage guests from end-to-end, including booking, arrivals and departure process, bond hold and returns, and ensure your guests are provided the best experience possible. All whilst ensuring your property is taken care of to the highest standards including cleaning. When it is time for your arrival, your property will be ready for you. Our service includes full financial management so all you have to do is enjoy the returns.
While it’s entirely up to you whether you offer your home for rental, if you decide to do so, itmust be through Mt Cardrona Station’s Property Management Service in conjunction with Luxury Holiday Rentals. The Mt Cardrona Station visitor accomodation management service ensures we maintain the high standards of our community for owners and guests for the benefit of all owners at Mt Cardrona Station.
If you are interested in offering your home for rental, let our expert team handle every aspect of visitor accommodation management.
Enjoy the benefits of ownership without the complexities of rental management.
Please see below for more information on the service and a copy of our visitor accommodation management agreement remains with Mt Cardrona Station. All invoicing and processing of fees and payments are managed through Mt Cardrona Station.
Mt Cardrona Station Luxury Rentals Owners Information:
Property Management Services
Owning a home away from home doesn’t need to mean more work.
Our Property Management services means you can be sure your property is always kept in top condition.
Our dedicated Property Management team provides:•Regular property inspections ensuring security and maintenance of your alpine retreat•Meticulous maintenance coordination from landscaping to interior repairs•Detailed monthly reporting on your property’s condition and completed tasks•Emergency response with immediate action when needed•Cost-effective management of property outgoings and services•Services in alignment with your personal requirements.
Mt Cardrona Station Property Management Information:
Hiking and Biking trails
Unparalleled access to the outdoors
We know you love to explore. 30km of hiking and biking trails of all levels enable easy access to 400 hectares of pristine alpine land, adding yet another asset to the Cardrona Valley’s line-up of exhilarating outdoor adventures – but one that’s exclusively yours.
Mt Cardrona Station’s trail network consists of gentle loop tracks close to the village and steeper routes accessing old farm tracks and water races for the more adventurous. Tracks range from short half-hour walks or bike rides to longer adventures by bike or on foot, making this an incredible addition to life at the station.
Some days it’s a 5-minute walk for a coffee at the Club Room, others a 5-hour walk to the other end of the Station. Whatever your preference, we’ve got you covered.
The trails will open shortly for the summer/autumn 25’/ 26’season.
Arrange your ski rental now to be delivered and custom fit with Snopro this season.
Holiday dining just became easier.
We’re pleased to introduce Devour, offering a curated range of chef-prepared frozen meals delivered directly to Mt Cardrona Station. Simply order from the exclusive Mt Cardrona Station menu using the button below.
MCS Owners Association
Protection of your investment, now and in the future
The Mt Cardrona Station Owners Association ensures consistent development, operation and maintenance of the Station amenities, environment and development to the highest standards. Its key activities are:
- The ownership, maintenance, repair and replacement of vested amenities including the provision and maintenance of services, Utilities and benefits to Members
- Enforcing adherence to the Constitution, Encumbrance, Bylaws and design guidelines
- Enable communications between Members and the Station Club Manager
- To Perform the obligations and ensure rights under the easements granted to the MCSOA
- Manage Members’ obligations and rights under easements and Deeds
- Engage in community discussion and/or actions on local issues that impact Members for the benefit of all members
- Levy members to provide the Association with funds for fulfilling the above purposes
Key documents
Maintaining your property
Our high standards enhance your property value
The Mt Cardrona Station Bylaws set out minimium standards the Owners Association expects in terms of appearance and general upkeep of members properties:
Keeping Member’s Levied Properties (including all improvements and fences) in good repair and condition and do not permit the accumulation of unsightly rubbish or materials or in any other way permit the appearance of that Member’s Levied Property to detract from the general standards established for Mt Cardrona Station.
- Undertake and at all times maintain all planting on Member’s Levied Property in accordance with:
(i) any landscape plan approved by the Design Review Board or the Association from time to time; and
(ii) the Design Guidelines.
- Arrange for regular watering, fertilising and cutting of grass areas and watering, fertilising and pruning of trees and shrubs, removal of all weeds, rubbish and the maintenance of all driveways, footpaths and landscaping features on Member’s Levied Properties subject to the terms of the Water Deed for Irrigation and the Design Guidelines.
- Provide screened areas on Member’s Levied Properties for clothes drying.
Designing at Mt Cardrona Station
Design controls deliver value
Mt Cardrona Station is a high quality design-controlled, masterplanned village.
Strict Design Guidelines preserve and enhance the value of your property by ensuring that the development of Mt Cardrona Station is carried out in a way that reflects the intention of the developer in terms of quality, design aesthetic, and character.
Our Guidelines protect the architectural intent of the village and ensure a baseline level of quality and design standard for all houses. These guideslines protect your properties value through ensuring consistency and high design standards across the entire village.
The Design Guidelines (and the Design Review Board process) help preserve the long-term value and enjoyment of the community.
What are the Mt Cardrona Station Design Guidelines?
The Mount Cardrona Station Design Guidelines are a set of guidelines and controls that reflect the commitment by the Queenstown Lakes District Council and Mt Cardrona Station to create an integrated village with a distinctive character derived from its dramatic setting and rich heritage.
The design reflects the special mountain landscape and the historical architectural qualities of the area. These Guidelines are intended to protect the special character of the Station and to ensure all homes at Mt Cardrona Station meet our high standards of quality, aesthetic coherence, and environmental responsiveness.
Key documents
Design Review Board contact details:
Building at Mt Cardrona Station
Process makes perfect
Our construction bylaws ensure building is undertaken in a safe, considerate manner that mininises impacts on other owners.
Rules include:
(a) Any excess building material and/or rubbish is stored in a sightly manner and removed from that Member’s Levied Property without delay and in any event at a minimum of every two weeks. Building materials must at all times be contained within the boundaries of that Member’s Levied Property.
(b) All trade vehicles are parked on the Levied Property or otherwise as agreed to by the Association. For clarity, no trade vehicles may be parked on the road or on reserve areas.
(c) Any temporary buildings association with the construction are located within the boundaries of the Levied Property, kept in a tidy condition and removed without delay on completion of construction.
(d) Construction fencing is erected along the boundary of the Levied Property to a minimum height of 1.2 metres. Construction fencing must have an approved colour wind netting and no branding. (e) Noise level of construction is kept to a minimum. No radio or music may be played on site.
(f) There is no more than one construction sign on the Levied Property, which must be no larger than 900mm x 600mm and affixed to fencing or another structure on the Levied Property.
(g) No dogs or other pets are brought on site.
Please review the full document outlining the process. Please connect with us prior to the commencement of construction with your builder for a site induction.
Mail delivery and couriers
A parcel box has been built for all homeowners to utilise. Located beside The Woolshed, please make sure to complete an Authority to Leave form for your parcels to be delivered here.
Living at Mt Cardrona Station
Water and wastewater
Mt Cardrona Station is serviced by QLDC for water and wastewater connections. These connections have been run to the boundary of your property at the time of subdivision. Once you are ready to connect your house to these services, you will need to get in touch with QLDC and fill out the form below.
To apply for a water connection, please contact QLDC at the below link:
Fibre at Mt Cardrona Station
Chorus fibre has been installed to the boundary of your lot, ready for connection to your property. To arrange a connection, please get in touch with your chosen service provider to arrange connection with Chorus.
Rubbish policy
The rubbish collection services are collected by All Waste at Mt Cardrona Station.
Here at the station take pride in recycling as much as we can and minimising waste.
The Collection days are:
- Red Bin (General Waste) Tuesday weekly
- Blue Bin (Glass only – no lids) Thursday fortnightly
- Yellow Bin (Mixed Recycling) Friday fortnightly (alternate week to Blue Bin)
If you require other waste services we recommend you visit:
Gas information
Gas has been reticulated to your boundary. The Mt Cardrona Station Owner’s Association is responsible for gas connection and the billing of gas.
GAS CONNECTION PROCESS:
Once your builder and team are ready to connect your gas, they need to contact Mt Cardrona Station for approaval. We will introduce your builder to our gas connection supplier, provide the builder with the connection instructions to be ready for the connection work and approve installation by the Gas Connection supplier. Please note if the preparation work is not done to the specified instructions, an additional charge will be on-charged to the owner.
GAS BILLING PROCESS:
Your gas meter is read quarterly in alignment with your quarterly levies and Station Club fees.
FAQs
Why do owners buy property at Mt Cardrona Station instead of buying in other Central Otago towns nearby?
Like nearby towns, when you buy property at Mt Cardrona Station you are buying freehold land, but unlike owning a local property your home ownership delivers access to both services and luxury facilities. Small annual fees give you membership to The Station Club, the Owners Association and access to specifically designed services perfect for our alpine environment including visitor accommodation management and property management. Home ownership includes your ‘right to roam’ over the 400 hectares of station land, maintained to the highest standards, and access to facilities like the gym, hot pools, sauna and ice-bath without any of the headaches and cost of maintenance.
We love the Mt Cardrona Station design aesthetic but our family requirements are very specific - can I design and build my own home at Mt Cardrona Station?
Absolutely! We offer house & land packages in addition to a range of sections for sale. To ensure a high standard of architecture in keeping with the aesthetic vision for Mt Cardrona Station and respect for the surrounding environment, your design must adhere to the Mt Cardrona Station Design Guidelines and be approved by the Design Review Board. We intend to keep this process as simple and seamless as possible to smooth your path to home build so you can enjoy the Station sooner, rather than later.
What access and maintenance to the 400 hectares of high-country Station land do my fees deliver?
You get a Station for the price of a home! Your investment delivers refined resort living – access to world-class amenities set upon 400 hectares of high country land reserved exclusively for your enjoyment. 30km of tracks and trails are maintained to the highest standards, luxury facilities offer leisure, relaxation, connection and adventure, whilst our wider range of services including visitor accommodation management and property management ensure your investment delivers your desired returns whilst maintaining your property – and that of your neighbours – to the highest standards. Through the Owners Association you play a role in ensuring the vision and operation of Mt Cardrona Station is upheld both now and in decades to come.
How does Mt Cardrona Station minimise the complexities of remote home management and maintenance?
We know you’ve got more important things to do than spending your time managing a house from a distance, let alone the specific expertise required to market, managing bookings and guests or dealing with on-the-ground issues. Our Visitor Accommodation Management and Property Management service takes care of every detail. In partnership with New Zealand Sotheby’s International Realty Luxury Rental Homes, we provide an end-to-end management service to maximise the returns for your property, should you wish to rent it out while you can’t be there. Please see the Residents Services page for more information or contact us at [email protected]
How do you protect the Station from pets and pests to maintain its unique natural beauty?
Whilst pets are allowed on the Station, they must confirm to the Owners Association bylaws. The intention of the bylaws is to protect the natural environment and surrounding properties. Mt Cardrona Station has a detailed Environment Management plan in action, including the planting of over 60,000 trees over 10 years, working in conjunction with the ski field and in partnership with local environmental organisations to protect rare bird species found in the area.
How does the Owners Association uphold the premium resort standards expected at Mt Cardrona Station?
Owners play an important role in ensuring the vision, facilities and delivery at Mt Cardrona Station is upheld to the highest standards, over the long term. The Mt Cardrona Station Owners Association (MCSOA) manages the delivery of certain services and amenities to properties within Mt Cardrona Station as outlined in the Constitution and Bylaws. All property owners at Mt Cardrona Station must become members of the Owners Association. The Owner’s Association is a not-for-profit entity, with activities governed by its constitution, and the budget is set annually by a committee comprised of its members.
How does Mt Cardrona Station deliver some of the highest standard water amenities in the region?
Wastewater and water are managed by the Queenstown Lakes District Council using the recently completed Cardrona Wastewater and Water Treatment plants. Both plants are state-of the art, with the Water plant being one of the highest quality water treatment plants in New Zealand, complying with new NZ Drinking Water Standards. Power is connected to the Aurora network. Auroara supplies power throughout the Queenstown Lakes District.